ASSISTANT BRANCH MANAGER ASSOCIATE AT GLENS FALLS NATIONAL BANK
Hometown: Plattsburgh, NY
Age: 29
Education: High School Regents Diploma from Beekmantown Central School, Currently enrolled in the Business Administration Program at Clinton Community College
Community Involvement: Elmore SPCA Board of Directors
Personal Brand: Energetic. Dedicated. Genuine
Becki Moss-Patnode exemplifies the qualities you want in your banker. She is bright, thoughtful, conscientious, reliable and committed to making a difference in everything she does. Her passion for her profession is equal to her passion for her volunteer activities with the Elmore SPCA. Although young in her career, Becki has mastered the art of flexibility and change to accommodate her goals and her life: work, volunteering, school and home. In a note to her younger self, she says, “Keep going, keep moving forward. It’s okay to struggle, and it’s okay to fail. If you are staying true to yourself and leading with the best intentions, you can’t go wrong. Be happy, be positive, and work hard. If you can manage to do that, you will be able to push through the tough times and come out stronger.”
What important lesson have you learned in your career?
Attitude is everything. I really feel like a change of attitude can change your entire day. Taking a positive approach to a challenging situation can help you get through it and learn a lot along the way.
What’s the biggest risk you’ve ever taken?
Dropping out of college was a huge risk that I regretted for a really long time. I had no idea what I wanted to do, so it seemed silly to go to school with no direction. I ended up finding a career that I love first, and now I am back in school working toward finishing my degree. I may have done things a little bit backward, but things really do work out the way they are supposed to in the end.
Who are your favorite influencer(s) (authors, bloggers, mentors, speakers, etc.)?
J.K. Rowling is such an incredible woman that I really admire. She created the world of Harry Potter on a napkin at the lowest point in her life. She lost her billionaire status because she donated so much of her money to charity, and she is outspoken when it comes to the issues she feels strongly about. She is such a wonderful role model who proves just what your imagination can do.
What are you doing to make a difference in your profession?
I have the opportunity to help people at the best, most exciting times of their lives, and some of the toughest times as well. Every customer is just as valuable and important to me as the last. Working for a small community bank, I am able to have an impact on my customers in a really unique and personal way. I enjoy getting to know them and building on those relationships. Being the friendly, reliable banker that my customers know and trust is my most rewarding contribution to my profession.
What is the single most important characteristic for success?
The ability to be flexible is incredibly important. Change is the only constant, so the ability to accept change and go with the flow will take you further than you’d expect.